We’ve been taking our cars to Superior for about five years now, for services ranging from a basic oil change to a complete fuel injection system cleaning, and while they are a little more expensive than other shops, I have always felt the work they do is top notch and I’ve never gotten the impression that they were trying to up sell some unnecessary service or maintenance. On the occasions that an inspection has turned up something, they’ve always given me options and been realistic about how much longer I might wait before having to fix it. For example, I used to have an older Saab that came with expensive Bridgestone tires, and they said I had maybe 5000 miles left on two of them, but given how much I actually drive I could probably get another year on them. Even though they could have ordered the same Bridgestone’s to replace them, they found another brand with a good reputation and similar tread pattern for a third of the cost, and said they’d order those when I was ready. Throw in friendly service at the counter, a clean and comfortable lobby area, and the ability to make appointments online, and you’ve got yourself a great service shop. Given that auto repair is a notoriously dishonest, hit and miss industry, Superior is one of the few establishments I’ve found that hasn’t given me cause to doubt them.
Erik M. in Seattle, WA